Shipping Policy
Last updated: January 2025
Processing Time
Orders are processed and dispatched within 1–2 business days (Monday to Saturday, excluding public holidays). Orders placed on Sundays or public holidays will begin processing the next business day. You will receive a dispatch confirmation email with tracking information once your order ships.
Standard Delivery
Standard delivery across India takes 3–5 business days. North-East India, Jammu & Kashmir, Andaman & Nicobar Islands, and other remote PIN codes may take up to 7 business days. Delivery timelines are estimates and may be affected by courier delays, weather, or other factors beyond our control.
Shipping Charges
Free standard shipping on all orders above ₹500. A flat shipping charge of ₹99 applies to orders below ₹500. Expedited shipping options may be available at checkout for select PIN codes at an additional charge.
Tracking Your Order
Once your order is dispatched, you will receive an email with a tracking number and a link to track your shipment. You can also track your order from your account dashboard under Order History.
Failed Delivery
If delivery is unsuccessful due to an incorrect address or recipient unavailability, our courier partner will attempt redelivery. After multiple failed attempts, the package may be returned to us. In such cases, please contact us to arrange redelivery (additional charges may apply).
Damaged in Transit
If your order arrives damaged, please photograph the packaging and product immediately and contact us within 48 hours of delivery. We will arrange a replacement at no additional cost.